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30-Day Return Policy
If you are not completely satisfied with your purchase, you may return the item within 30 days of the delivery date for a full refund or exchange. To be eligible for a return, the item must be unused and in its original packaging.
How to Initiate a Return
To initiate a return, please contact our customer support team at contact@asha.ma with your order number and details about the product you would like to return. We will guide you through the return process.
Refund Process
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within 5 business days.
Exchanges
If you need to exchange an item, please contact our customer support team. We will guide you through the exchange process and provide instructions on returning the original item.
Contact Us
If you have any questions or concerns about our Shipping and Returns Policy, please contact us at contact@asha.ma.
Thank you for choosing Asha.